Legal Documents

Score Live's Terms & Conditions – A complete guide to using the platform

This page sets out all of Score Live's rules on accounts, bonuses, payments, and responsible gaming in plain, easy-to-understand language. Please take a moment to read it before using the platform.

Last Updated: December 2026
Applicable to All Members 18+ Only
12Main Section
24/7Support Services
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18+Age Restriction

What's Covered in These Terms and Conditions

Score Live key highlights at a glance

Account Registration

Details on Score Live account registration, age requirements, identity verification, and the prohibition on multiple accounts.

Deposits & Withdrawals

Terms, minimum amounts, processing times, and verification procedures for transactions via bKash, Nagad, and Rocket.

Bonuses & Promotions

Score Live's welcome bonus, wagering requirements, bonus validity period, and cancellation policy.

Gaming Rules

General rules applicable across all game categories, fairness assurance, and steps to take in the event of a technical error.

Prohibited Activities

What conduct is prohibited on Score Live, how fraud is detected, and the conditions under which accounts may be closed.

Responsible Gaming

Score Live's policies and support tools for self-exclusion, spending limits, and problem gambling prevention.

Dear score live Member,

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Score Live. By accessing the Score Live website or mobile app, registering an account, or using any of our services, you automatically agree to be bound by these Terms. Please read them carefully in full.

1

General Provisions & Applicability

Score Live is an international online gaming and Sports Betting platform, operating under a license issued by the Curacao eGaming authority. These Terms and Conditions apply to all products and services offered by Score Live.

These Terms and Conditions have been made available in English for the convenience of users in Bangladesh. In the event of any linguistic ambiguity, the English version shall prevail.

  • These Terms and Conditions are subject to change at any time. Members will be notified of any changes.
  • If you do not agree to these Terms & Conditions, please do not use score live.
  • Score Live's Privacy Policy forms part of these Terms and Conditions.
2

Account Registration & Eligibility

The following requirements must be met to open an account with Score Live. We reserve the right to decline any application, for any reason.

Age Restriction: Score Live is strictly for individuals aged 18 and above. Accounts found to belong to minors will be closed immediately and any funds held will be forfeited.
  • Each individual may only register one account. Multiple accounts are strictly prohibited.
  • All information provided during registration must be accurate and truthful.
  • A national ID or passport may be required for identity verification (KYC).
  • It is solely the member's responsibility to keep their account password confidential.
  • Opening an account in someone else's name or identity is strictly prohibited.
3

Deposit & Withdrawal Rules

Score Live accepts the most popular payment methods available in Bangladesh. All transactions are processed over secure, encrypted connections.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
BKash BDT 100 BDT 500 15 minutes – 24 hours
Nagad BDT 100 BDT 500 15 minutes – 24 hours
Rocket BDT 200 BDT 500 30 minutes – 24 hours

Important: KYC verification must be completed before any withdrawal can be processed. Withdrawals will not be handled without it.

  • Withdrawal requests will only be processed to the payment method registered on the account.
  • Wagering requirements must be met before withdrawing any winnings derived from a bonus.
  • score live reserves the right to conduct additional verification on any suspicious transactions.
4

Bonus & Promotion Terms

Score Live regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.

  • Bonuses not used within the specified timeframe will be automatically forfeited.
  • Wagering Requirement: Most bonuses require you to wager 20–35 times the bonus amount before withdrawing.
  • Separate opt-in may be required to participate in each promotion.
  • Score Live reserves the right to forfeit all bonuses and winnings in cases of fraudulent bonus claims.
  • A second bonus cannot be added while another is active, unless explicitly stated otherwise.
Full terms for each bonus can be found on the relevant promotion page.
5

Gaming Policy & Fairness

All games on Score Live are powered by third-party certified Random Number Generators (RNG), ensuring that every outcome is entirely random and unbiased.

  • Game outcomes are entirely random and follow no predetermined pattern.
  • If a game is interrupted due to a technical error, score live will refund the member's staked bet amount.
  • If the connection is lost, the outcome of any game already in progress will remain valid.
  • Score Live does not guarantee any specific outcome in any game.

RNG Certification: Score Live's game engine is regularly audited and certified by eCOGRA, ensuring that all games are completely fair.

6

Prohibited Activities & Fraud

The following activities are strictly prohibited in order to protect the fairness and integrity of Score Live's services. Any breach of these rules will result in account termination and forfeiture of all funds.

  • Opening or operating multiple accounts.
  • Deliberately placing bets to exploit bonus offers (bonus abuse).
  • Unauthorized access to another member's account.
  • Any form of hacking or use of unauthorized software to manipulate games.
  • Using the platform for money laundering or any other illegal financial activity.
  • Using stolen or unauthorized payment methods.
  • Operating an account on behalf of a minor.
Score Live is legally obligated to report any suspicious activity to the relevant authorities.
7

Privacy & Data Protection

Score Live takes the protection of your personal information as its highest priority. Our full Privacy Policy Here available.

  • Your personal data is never sold to third parties.
  • Information may be disclosed to the authorities when required by law.
  • All data is secured with SSL 256-bit encryption.
  • You may request the deletion of your data at any time.
8

Limitation of Liability

Score Live is an entertainment platform. We cannot be held responsible for the following:

  • Issues arising in a game due to loss of internet connection.
  • Delays or failures caused by third-party payment services.
  • Technical issues caused by device or software malfunction.
  • Financial losses or emotional distress resulting from gaming.

Please Note: Gaming is entertainment. Score Live never claims to be a source of income. Please play responsibly.

9

Responsible Gaming Policy

Score Live believes in responsible gaming. We actively work to prevent addiction and provide members with a range of tools to help them stay safe.

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Temporarily suspend your account for a set period of time.
  • Cooling-Off Period: Take a break for anywhere between 24 hours and 6 months.
  • Reality Check: Periodic reminders of your gaming session duration.

To learn more about Responsible Gaming, visit our Responsible Play View page.

10

Account Suspension & Closure

Score Live reserves the right to suspend or close accounts without prior notice in the following circumstances:

  • Violation of any provision of these Terms and Conditions.
  • Registering with false information or committing identity fraud.
  • Fraudulent or illegal activities.
  • Extended inactivity (more than 12 months).

Members may also request account closure at any time. Please withdraw all valid balances before the account is closed.

11

Dispute Resolution Process

Score Live is committed to resolving all disputes fairly and promptly. If you encounter an issue, please follow the steps below:

  • Step 1: Contact our support team via Live Chat.
  • Step 2: If your issue isn't resolved within 48 hours, please submit a complaint via email.
  • Step 3: If the matter remains unresolved, you may submit a complaint to the Curacao eGaming authority.

Commitment: Score Live aims to resolve every complaint within a maximum of 7 business days.

12

Terms & Conditions Update Policy

Score Live reserves the right to modify, add to, or cancel these Terms and Conditions at any time. Members will be notified of significant changes via email or an on-platform announcement.

  • Continued use of the platform after any changes will be considered acceptance of the updated Terms & Conditions.
  • If you do not agree to the updated terms, you may request account closure.
  • The most current Terms & Conditions will always be published on this page.

For any questions regarding these Terms and Conditions, please contact the Score Live support team.

Read the terms? Now join score live

Register with Score Live and start enjoying a safe and entertaining gaming experience. We are always fair and transparent.

By registering, you agree to score live's Terms and Conditions.

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