Your Well-Being Is Our Priority

On score live Responsible GamingSafe and a Complete Guide to Balanced Gaming

Gaming should be fun, not a burden. score live believes responsible play makes the experience far more enjoyable. Here you'll find all the tools and tips you need to stay within your limits.

18+ Only Take a Break Play Within Your Limits Help Is Always Here
Player Well-Being
First and Foremost
Spend Limit
Set It Yourself
Time Limit
Track Your Playing Time
Help Is Available
24/7 Support
Our Location

Why Does Responsible Gaming Matter?

Responsible gaming at score live isn't a formality — it's something we genuinely believe in. We see every member as a person, not just a player.

Gaming is truly enjoyable when it's treated as entertainment — the thrill of a cricket match, the spinning reels of slots, the excitement of Live Casino. It's all great fun in moderation. Problems only arise when gaming gets out of control.

Responsible gaming on score live has a simple definition: Only spend what you can afford to lose without it affecting your life. Never use money set aside for family essentials — such as food, rent, or your children's education — for betting.

Keep in Mind: score live is an entertainment platform, not a source of income. Playing responsibly means keeping the fun going for longer.

The tools and measures we provide help keep your gaming experience balanced. Learn more below.

score live's Commitment

What We Ensure for Responsible Gaming:

Age Verification (18+) Is Mandatory
Taking Action When You Notice Signs of Addiction
Self-Exclusion & Cooling-Off Options
Spend & Time Limit Tools
24/7 Support in Bangla
GamCare Partnership
Get Help Without Any Pressure
Protection Tools

Score live's Responsible Gaming Tools

Tools You Can Use to Keep Your Gaming in Check

💰

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. You can adjust it anytime in your score live account settings. Reductions take effect immediately; increases require a 24-hour waiting period.

⏱️

Session Time Limit

Set a limit on how long you play in one session. When the time is up, score live will automatically alert you or end the session. Keeping track of time is the first step toward responsible gaming.

📊

Reality Check

At set intervals, score live will remind you how long you have been playing and how much you have spent. These reminders help you stay aware and in control.

🚫

Self-Exclusion

Request a self-exclusion to take a break from score live for a chosen period. You can select anywhere from 7 days up to 5 years. Your account will be inaccessible for the entire duration.

Cooling-Off Period

For a short break, set a cooling-off period of 24 hours to 6 weeks. Your account will be temporarily suspended during this time, with the option to return afterwards.

📉

Loss Limit

Set a loss limit in advance — once you've lost a set amount of BDT, you won't be able to place further bets. score live provides this tool to help you avoid significant losses.

How to Use It: After logging in to score live, go to Account Settings and find the "Responsible Gaming" section for all available tools. For any concerns, reach out via our support chat.

Core Principles of Responsible Gaming

Keep These in Mind to Stay Safe on score live

Only Play with Spare Money

On score live, only spend what you've set aside for entertainment. Never play with borrowed money, at the expense of household costs, or by dipping into your savings.

Track Your Playing Time

Take regular breaks instead of playing for long stretches. Spend time with family or get some fresh air. A balanced lifestyle is the foundation of responsible gaming.

Play for Fun

Score live is for gaming entertainment, not an escape from life's problems. Avoid playing when you're feeling down, stressed, or lonely.

Accept Losses as Part of the Game

Winning and losing are both part of gaming. Chasing losses by betting more is dangerous. If you're on a losing streak on score live, calmly take a break.

Talk to Someone You Trust

If gaming is becoming a problem, tell a family member or friend. Playing in secret only makes things worse. The score live support team is also here to help.

Keep Away from Minors

Score live is strictly for users aged 18 and above. If children or younger family members have access to your device, keep your account locked and never share your password.

Check Yourself

Is Your Gaming Under Control?

Ask yourself the questions below. If most of your answers are "Yes", please seek help.

1. Do you try to bet more to recover your losses?

Yes – This Is a Warning Sign
No – Good Self-Control

2. Is gaming causing you to neglect your family or work?

Yes – Help Is Needed
No – Balanced Lifestyle

3. Have you borrowed money, or considered doing so, to fund your gaming?

Yes – Take Action Now
No – Responsible Behaviour

4. Do you feel restless or irritable when you're not playing?

Yes – A Sign of Addiction
No – Healthy Attitude

5. Do you hide the extent of your gaming from the people close to you?

Yes – Be Honest with Yourself
No – Transparent Behaviour

One or Two "Yes" Answers Even with one or two "yes" answers, start using score live's safety tools. Three or more? Please contact our support team.

A Guide to Understanding Levels of Addiction

Levels of Gaming Addiction

Understanding the different levels of gaming behaviour is the first step toward awareness:

Safe Entertainment ✓ Healthy
Behaviour Within Limits ⚠ Stay Alert
Problem Gaming ! Get Help

Warning Signs

  • Thinking About Gaming All the Time
  • Repeatedly Spending Beyond Your Budget
  • Skipping Sleep or Meals to Keep Playing
  • Being Dishonest with Loved Ones
  • Chasing Losses and Losing Even More
  • Feeling angry or anxious when you can't play
Step by Step

How to Set Up Self-Exclusion

Self-exclusion on score live is quick and straightforward. Just follow a few simple steps:

1
Log In to Your score live Account

Sign in with your username and password.

2
Go to Profile Settings

Click the profile icon at the top right and select "Settings".

3
Open the "Responsible Gaming" Section

Here you'll find all options for self-exclusion, limits, and cooling-off periods.

4
Choose a Duration and Confirm

From 7 days up to 5 years – choose the duration that suits your needs and confirm.

5
Notify Support (Optional)

You're welcome to let our support team know — they'll be happy to provide additional assistance.

Important: During self-exclusion, score live will not send you any marketing communications, and any attempt to open a new account will be automatically blocked.

Frequently Asked Questions

Responsible Gaming FAQ

Yes. When you self-exclude, your account balance remains completely safe. Once the exclusion period ends, you can withdraw it through the normal process. No balance will be forfeited.

Reducing a limit takes effect immediately. Increasing one is subject to a 24-hour cooling-off period, so a moment of impulse does not lead to overspending.

Not directly — for privacy reasons, only the account holder can manage their account. However, family members are welcome to contact our support team with their concerns, and we will do our best to help.

The score live support team is available 24/7. We can activate immediate self-exclusion, set limits, and point you toward professional help.

Yes, you can return after a cooling-off period ends — however, for long-term self-exclusion (1 year or more), you will need to submit a request. This delay is intentional, giving you time to make a fully considered decision.
Get Help

You Don't Have to Face It Alone — Help Is Always Available

Gaming addiction is a health issue, not a weakness. Seeking help takes courage.

Score live Support

Our support team is available 24/7. Get instant help via live chat.

Contact Us via Live Chat
Email Us

Email us for any gaming concerns or if you need support. We typically respond within 24 hours.

Professional Support

For serious concerns, score live can help connect you with professional counselling services.

GamCare Partner

score live Believes: Every person's health and happiness is worth far more than any gaming win. If you are struggling, reach out to us today.

Practical Tips for Responsible Gaming

Daily Tips for a Balanced Gaming Experience on score live

What to Do
  • Set a Monthly Gaming Budget – Decide in advance how much BDT you are willing to spend.
  • Use a Timer – Keep the score live session timer running.
  • Take Regular Breaks – Take at least a 15-minute break every hour.
  • View Transaction History – Keep regular track of how much you are spending.
  • Enjoy Other Forms of Entertainment – Gaming should not be your only leisure activity.
  • Play Responsibly – Avoid playing when you are tired or emotionally unsettled.
To Avoid
  • Never Play with Borrowed Money – Never bet with a credit card or borrowed money.
  • Don't Increase Your Bets to Recover Losses – This is the most dangerous behaviour.
  • Never Play Under the Influence of Alcohol – You can't make sound decisions when you're under the influence.
  • Never Dip into Family Funds – Never use money meant for your children's education, rent, or food.
  • Do Not Play Late into the Night in Long Sessions – Don't let gaming cut into your sleep.
  • Don't Get Angry When You Lose – Losing is a normal part of gaming.
💚

Play Responsibly, Keep the Fun Going

Score live wants you to enjoy safe gaming today and for years to come. Use our tools and stay in control.

Remember – gaming is entertainment. It is never a solution to your problems.

বাংলা